ACT 2028, the new medium-term strategic plan of the Crédit Agricole group
Crédit Agricole group’s medium-term strategic plan lays the foundations for its ambitions for tomorrow. We want to be a leader in Europe, leader in new technologies and leader in transitions
Acceleration, Transformation and Cohesion are the three strategic pillars of our medium-term plan ACT 2028.
Accelerate to broaden our market reach
Acceleration in France first by strengthening the complementarity of our banks: Crédit Agricole, LCL and BforBank.
Acceleration in Europe, then, by amplifying our momentum in Italy, creating a European digital savings platform and rolling out our universal banking model to other countries starting in Germany with CA Deutschland.
We support reindustrialisation in Europe to better serve Mid-Caps in high-stakes regions and sectors.
Beyond Europe, our business lines continue to expand, with our leading businesses in Asia firmly anchored.
We are strengthening our climate and environmental commitments. We are committed to the demographic transition through our business lines by supporting intergenerational wealth transfer.
Transform faster to enhance efficiency
First, by generalising the use of Artificial Intelligence and investing in common technological foundations (Data Market Place, …) which will enable us to create new activities for the Group (shared KYC platform, Digital Trust business line).
We are also simplifying our organisation and reviewing our methods to deliver faster.
This ambitious transformation cannot be achieved without trust, which is the foundation for performance and cross-functional collaboration.
Bring together the strengths of all our Business lines to serve our customers
We are strengthening the role of “Business Partners” of the Business Lines to support relationship-based banks and we are ensuring stronger strategic coordination between Business Lines.
ACT 2028, is a conquest plan, driven by ambitious goals to further
strengthen the solidity and resilience of the Crédit Agricole group
Our goals for 2028
Further information on the Crédit Agricole Group's new MTP can be found in the ACT 2028 presentation.
